Help & support

Explore our comprehensive Help and Support page, where you can find answers to frequently asked questions organised into user-friendly sections. If you need further assistance, you'll also find our contact details to reach out to our dedicated support team.

Frequently Asked Questions test

  • Roadside Assistance

    We provide access to Roadside Assistance for all Thrifty customers. If your breakdown is caused by vehicle malfunction, Thrifty will cover the costs, even if the car needs to be towed.
    For call outs where the customer is at fault, for example, the vehicle running out of fuel, or the keys being locked in the vehicle, a call out fee will apply unless the renter has purchased Premium Roadside Assistance.

    Phone: 0800 633 611

Contact us

For further assistance please reach out to our dedicated team.